Terms of service

1. Acceptance of Terms

By accessing or using exploresleep.com, you agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Eligibility

You must be at least 18 years old to purchase products from this Site. By ordering, you represent that you are eligible.

3. Orders & Pricing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or description, or suspected fraud. Prices are listed in USD and do not include taxes or shipping unless stated.

4. Payment

We accept payments via the methods shown at checkout. Payment must be authorized and processed before shipment. By providing payment information you represent and warrant that you are authorized to use the chosen payment method.

5. Shipping & Returns

Shipping and return policies are described on their respective pages. By placing an order, you agree to those policies. Due to the medical nature of the items we sell, we do not accept returns for any items.

6. Intellectual Property

All content on the Site — text, images, design, logos, product photos, and software — is our property or used with permission and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without written permission.

7. Product Information & Disclaimer

We strive for accuracy in product descriptions but do not guarantee that product descriptions, images, or other content are fully error-free. Products are not intended to diagnose, treat, cure, or prevent any medical condition; they are for maintenance and hygiene purposes. Consult a healthcare professional for medical advice.

8. Limitation of Liability

To the maximum extent permitted by law, Explore Sleep and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages related to your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the product.

9. Indemnification

You agree to indemnify and hold harmless Explore Sleep, its officers, employees, and agents from claims arising out of your breach of these Terms or your misuse of the Site.

10. Termination

We may terminate or suspend access to the Site for any reason, including breach of these Terms or legal requirements.

11. Governing Law

These Terms are governed by the laws of the United States of America without regard to conflicts of law principles. Any dispute must be brought in the courts of [Insert jurisdiction].

12. Changes to Terms

We may update these Terms periodically. We will post the updated Terms on the Site with a revised “Last updated” date. Continued use after updates constitutes acceptance.

13. Contact

For questions about these Terms, contact: dream@sparksleep.com